If you know the office that maintains the records you are seeking, you should write directly to that office or contact the VA Central Office FOIA/Privacy Act Officer for the custodian of the record.
Before submitting a FOIA request, please visit VA's 1-Stop customer Service Inquiry.
If you do not know, submit the request as follows:
Medical Records - to the Director of the VA medical facility where the individual was last treated or to the FOIA/Privacy Act Officer at Veterans Health Administration, VA Central Office.If it is sent to the VA Central Office FOIA/Privacy Act Offices, it is reviewed to determine which VA office has custody of the records. The request is then forwarded to that office's VA Central Office FOIA/Privacy Act Officer for review and response or further dissemination to the office which has custody of the records.
National Cemetery Records - to the Director, National Cemetery Area Office, or to the FOIA/Privacy Act Officer, National Cemetery Administration, VA Central Office.
Benefits Records - to the FOIA/Privacy Act Officer at the VA Regional Office serving the individual's jurisdiction, or to the FOIA/Privacy Act Officer of the Veterans Benefits Administration, VA Central Office. The VA Toll-Free number (800-827-1000) will connect you to the nearest regional office.
Inspector General Records - to the Office of the Inspector General, VA Central Office.
All Other Records - to the nearest field facility or to the VA FOIA/Privacy Act Officer, VA Central Office.
Veterans Crisis Line:
1-800-273-8255 (Press 1)
U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420
Last updated December 31, 2013